1. Who We Are
Brave Rise is operated by Hefei Nanzan Luopai Network Information Consulting Co., Ltd., a company registered in China with its registered address at Room 1201, Building 4, Amber City Qinyuan, No. 8 Changjiang East Road, Yaohai District, Hefei City, Anhui Province, 230000, China.
For any questions regarding this policy or your personal data, you can reach us at contact@braverise.surf.
Our Commitment: We take your privacy seriously. This document explains what information we collect, why we collect it, how we use it, and what rights you have over your data. Please read it carefully.
2. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Contact Information: When you reach out to us via email or contact forms, we collect your name, email address, phone number, and any details you provide in your message.
- Technical Information: When you visit our website, we automatically collect certain technical data including your IP address, browser type and version, operating system, referring URLs, and pages you view on our site.
- Usage Information: We collect information about how you interact with our website, including time spent on pages, links clicked, and navigation patterns.
- Cookie Data: We use cookies and similar tracking technologies as described in Section 7.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, questions, and support requests
- To provide, maintain, and improve our services
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
- To communicate important service updates and policy changes
- To detect, prevent, and address technical issues or fraudulent activity
We will not use your personal data for purposes that are incompatible with those listed above without first notifying you.
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area, we process your personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your data for a specific purpose (such as receiving communications from us).
- Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms. Our legitimate interests include improving our services, analyzing website usage, and maintaining the security of our systems.
- Legal Obligation: Where processing is necessary to comply with applicable legal or regulatory obligations.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following limited circumstances:
- Service Providers: We may engage trusted third-party service providers to help us operate our website and business, such as hosting providers, email delivery services, and analytics platforms. These providers are contractually bound to protect your data and use it only for the services we request.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, including law enforcement or regulatory agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change of ownership.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the applicable legal obligations:
- Contact form submissions and correspondence: retained for up to 2 years after the last communication
- Website analytics data: retained in aggregated form for up to 26 months
- Technical logs: retained for up to 12 months
When data is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. A cookie is a small text file stored on your device by your web browser.
We use the following types of cookies:
- Essential Cookies: Necessary for the basic functioning of the website. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about pages visited and time spent.
- Functional Cookies: Remember your preferences and settings to provide enhanced functionality.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data where there is no legitimate reason for us to continue processing it (right to be forgotten).
- Right to Restrict Processing: Request that we restrict the processing of your data in certain circumstances.
- Right to Data Portability: Request the transfer of your data to you or a third party in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
California Consumer Privacy Act (CCPA) Rights: California residents have additional rights, including the right to know what personal information we collect, the right to request deletion of their personal information, and the right to opt out of the sale of their personal information. Brave Rise does not sell personal information. To exercise your CCPA rights, please contact us at contact@braverise.surf.
To exercise any of your rights: Send your request to contact@braverise.surf. We will respond within the time frame required by applicable law. We may need to verify your identity before processing your request.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have inadvertently collected data from a child without verified parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
As a company based in China, your personal data may be transferred to, stored, and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by applicable law. By submitting your personal data, you acknowledge that it may be transferred to and processed in China and other jurisdictions where our service providers operate.
11. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL protocols
- Secure server infrastructure with access controls and monitoring
- Regular security reviews and updates
- Staff training on data protection practices
- Limited access to personal data on a need-to-know basis
While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will promptly notify you of any data breach that may affect your rights in accordance with applicable law.
12. Third-Party Links
Our website may contain links to third-party websites, plugins, or services. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.
13. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the Last Updated date at the top of this page. For material changes, we will provide a prominent notice on our website or contact you directly where appropriate. We encourage you to review this policy periodically.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or related to this policy shall be subject to the jurisdiction of the competent courts in Hefei City, Anhui Province, China.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@braverise.surf
- Company: Hefei Nanzan Luopai Network Information Consulting Co., Ltd.
- Address: Room 1201, Building 4, Amber City Qinyuan, No. 8 Changjiang East Road, Yaohai District, Hefei City, Anhui Province, 230000, China